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About us
Who We Are
Partners & Consultants
Services
Advisory
Assesment & Auditing
Recruitment & Secondment
Training
Customers
Articles & Presentations
Media
contact
Best Practices & Benchmarking
Advisory
Best Practices & Benchmarking
Customer Experience (CEX)
Business Excellence Models (EFQM/SKEA/DQA/DGEP)
UN Public Service Award
Business Process Management (BPM)
Business Process Re-engineering & Improvement
Enterprise Risk Management
International Management Systems Standards (ISO)
Best Practices & Benchmarking
CSR– UN Sustainable Development Goals 2030
Employee Recognition Award Programs
Corporate Governance
Service Excellence
Best Practices & Benchmarking
Participated in international Benchmarking Clearing House study for Credit Cards
Conducted national level Benchmarking & Best Practice study for Dubai Quality Award. “Winning Practices” book published by DQA office, Govt. of Dubai
Developed & implemented Benchmarking & Best Practices process and procedure
Designed and implemented several Best Practice visits
Shared internal Best Practices with external agencies – locally & regionally
Developed & implemented Best Service Branch Award based on internal Benchmark & Best Practice framework.
Trained people in Benchmarking & Best Practices.