Business Process Re-engineering & Improvement

Led/ implemented/ facilitated more than 40 improvement projects across diverse industries and processes to improve quality, cost, internal controls, speed, accuracy & customer service. Sample results:

Scope of services:
  • Launched continual improvement program in many industries such as manufacturing, steel industry, logistics, oil & gas, banking, etc.
  • Coached, mentored and trained hundreds of professionals in BPM and improvement strategies like lean, kaizen, reengineering, benchmarking.
  • Led/ implemented/ facilitated 40+ improvement projects across diverse industries and processes. Tangible and intangible improvements in quality, cost, internal controls, speed, accuracy & customer service.
  • Implemented ISO management systems (9001, 14001, 10002, etc.) for many companies across all industries and sizes using BPM approach.
Results:
  • Lube loan equipment process cycle time down by 64 %
  • Reengineering & improved several processes for Indian Oil Corporation at several refineries – inventory mgt., capital repair, invoice payment process etc.
  • Annual saving of 2 million Dirhams (US $ 600,000) in cargo discharge process
  • Vessel turnaround time in port improved by 12 %
  • Accounts payable process standard fulfillment up from 55% to 78%.
  • Import letter of credit cycle time down by 33 %
  • Established service level agreements for key measures of quality & excellence. Etc.