Led/ implemented/ facilitated more than 40 improvement projects across diverse industries and processes to improve quality, cost, internal controls, speed, accuracy & customer service. Sample results:
Scope of services:
- Launched continual improvement program in many industries such as manufacturing, steel industry, logistics, oil & gas, banking, etc.
- Coached, mentored and trained hundreds of professionals in BPM and improvement strategies like lean, kaizen, reengineering, benchmarking.
- Led/ implemented/ facilitated 40+ improvement projects across diverse industries and processes. Tangible and intangible improvements in quality, cost, internal controls, speed, accuracy & customer service.
- Implemented ISO management systems (9001, 14001, 10002, etc.) for many companies across all industries and sizes using BPM approach.
- Lube loan equipment process cycle time down by 64 %
- Reengineering & improved several processes for Indian Oil Corporation at several refineries – inventory mgt., capital repair, invoice payment process etc.
- Annual saving of 2 million Dirhams (US $ 600,000) in cargo discharge process
- Vessel turnaround time in port improved by 12 %
- Accounts payable process standard fulfillment up from 55% to 78%.
- Import letter of credit cycle time down by 33 %
- Established service level agreements for key measures of quality & excellence. Etc.