Practiced Dr. Deming’s PDCA (Plan-Do-Check-Act) approach
Used Westinghouse Technology for improvement of processes and Michael Hammers methodology of process management
End to end process management focus
Radically changed the way businesses are managed
Integrated ISO:9001 requirements in BPM framework
Developed enterprise architecture of processes
Documented processes, procedures and forms (Level 1 through level 4)
Identified, mapped inter-relationships of business processes cutting across functional boundaries.
Industries serviced : e-Gov., Construction, Manufacturing, Banking, Government services, Sea port, Logistics, Free Zone operations, Oil & gas and many more.