Implemented excellence frameworks (EFQM/ MRM/ 4th Gen./ in many organizations – Oil & Gas, Services, Health care, e-Gov, Real Estate, MEP, Education, Banking, Oil & Gas, Trading etc.
Assessment (Gap study) to EFQM (DQA/ SKEA model)
- Assessment of organizations management systems to EFQM framework.
- Develop scoring profile for each of the sub criteria.
- Identify strengths and areas for improvement (AFIs) for enablers & results
- Develop roadmap to excellence
- Identify strategic and high impacting initiatives for quick implementation
Competence Building & Knowledge Transfer
- For leaders: Covering principles & concepts of excellence, RADAR, roles & responsibilities in creating a culture of excellence, improvement & innovation & stakeholder satisfaction.
- For managers/ excellence champions: Highly customized workshop covering all aspects of excellence model.
Developing / Review Submission Document
- Ensuring it meets the requirement of excellence model and award office requirements model
- Is of high standards and quality
Advisory services for:
- Developing roadmap for excellence
- Developing strategy for excellence
- Deploying the excellence model for businesses
- Planning and participating in awards process
- Preparing organization and its people for site visits
- Collecting & organising evidences
- Conducting mock assessments
- Training people etc.
Oil & Gas
Large Oil & Gas Company in Abu Dhabi: Provided training, assessment, & consulting services for DQA & SKEA. Organization won prestigious SKEA Diamond award.
Large Oil & Gas Company in Dubai: Provided complete suite of services for EFQM. Organization improved performance score by 33 % over 18 month period and won the prestigious Dubai Quality Award.
Provided leadership for SKEA & DQA project. Bank won prestigious SKEA Gold & Dubai Quality Award with highest scores to date.
Abu Dhabi Government
Provided leadership for Abu Dhabi Govt. Entity in implementing ADEGP – 4th Generation Excellence. Model. Won prestigious “ADEGP Common Service Award” against stiff competition.
Another Abu Dhabi Govt. Entity: Implemented the framework. Provided complete suite of services. Declared top most level performing entity in ADEGP 2013. Performance score improved by about 125 % in 4 years.
In addition to above have helped organisations in Health care, Education, Manufacturing etc. implement the model & win awards.